| ACKNOWLEDGEMENTS | 第8-9页 |
| 摘要 | 第9-10页 |
| ABSTRACT | 第10页 |
| CHAPTER Ⅰ. INTRODUCTION | 第14-20页 |
| 1.1 Research Background | 第14-15页 |
| 1.2 Research Purpose | 第15-16页 |
| 1.3 Research Significance | 第16-18页 |
| 1.4 Thesis Outline | 第18-20页 |
| CHAPTER Ⅱ. LITERATURE REVIEW | 第20-24页 |
| 2.1 Previous Studies on Conversation Analysis Abroad | 第20-22页 |
| 2.2 Previous Studies on Conversation Analysis at Home | 第22-23页 |
| 2.3 Comment | 第23-24页 |
| CHAPTER Ⅲ. THEORETICAL FRAMEWORK | 第24-37页 |
| 3.1 The Theory of Conversation Analysis | 第24-37页 |
| 3.1.1 Turn Taking and its Techniques | 第25-28页 |
| 3.1.2 Silence and its Classification | 第28-30页 |
| 3.1.3 Repair and its Classification | 第30-32页 |
| 3.1.4 Repair Techniques | 第32-34页 |
| 3.1.5 Summary | 第34-37页 |
| CHAPTER Ⅳ. RESEARCH METHODOLOGY | 第37-48页 |
| 4.1 Research Questions | 第37-39页 |
| 4.2 Subjects | 第39-40页 |
| 4.3 Instruments | 第40-42页 |
| 4.4 Research Procedure | 第42-48页 |
| 4.4.1 Topic Selection | 第43-44页 |
| 4.4.2 Data Collection | 第44-45页 |
| 4.4.3 Utterance Transcription | 第45-47页 |
| 4.4.4 Data Analysis | 第47-48页 |
| CHAPTER Ⅴ. THE RESULTS AND DISCUSSIONES ON BUSINESSENGLISH MAJORS’ SPOKEN ENGLISH | 第48-74页 |
| 5.1 The Results and Discussions on Turn Taking Techniques | 第48-56页 |
| 5.1.1 The Results of Business English Majors’ Uses of Turn Taking Techniques | 第49-50页 |
| 5.1.2 The Discussions on Business English Majors’ Uses of Turn TakingTechniques | 第50-56页 |
| 5.1.3 Summary | 第56页 |
| 5.2 The Results and Discussions on Silence | 第56-62页 |
| 5.2.1 The Results of Business English majors’ Uses of Silence | 第56-58页 |
| 5.2.2 The Discussion on Silence Uses in Terms of their Positions | 第58-59页 |
| 5.2.3 The Discussion on Silence Uses in Terms of their Functions | 第59-61页 |
| 5.2.4 Summary | 第61-62页 |
| 5.3 The Results and Discussions on Types of Repair | 第62-66页 |
| 5.3.1 The Results of Business English Majors’ Uses of Types of Repair | 第63-64页 |
| 5.3.2 The Discussion on Students’ Use of Self-initiated Self-repair | 第64-65页 |
| 5.3.3The Discussion on Students’ Use of Self-initiated Other-repair | 第65页 |
| 5.3.4 The Discussion on Students’ Use of Other-initiated Self-repair | 第65-66页 |
| 5.3.5 Summary | 第66页 |
| 5.4 The Results and Discussions on Repair Techniques | 第66-72页 |
| 5.4.1 The Results of Students Uses of Repair Techniques | 第67-68页 |
| 5.4.2 The Discussions on Students’ Use of Reformulation | 第68页 |
| 5.4.3 The Discussion on Students’ Use of Repetition | 第68-69页 |
| 5.4.4 The Discussion on Students’ Use of Completion | 第69-70页 |
| 5.4.5 The Discussion on Students’ Use of Explanation | 第70-71页 |
| 5.4.6 The Discussion on Students’ Use of Code-switching | 第71-72页 |
| 5.4.7 Summary | 第72页 |
| 5.5 Conclusion | 第72-74页 |
| CHAPTER Ⅵ. CONCLUSION | 第74-82页 |
| 6.1 Summary | 第74-76页 |
| 6.2 Pedagogical Implication | 第76-80页 |
| 6.3 Limitations and Recommendations | 第80-82页 |
| BIBLIOGRAPHY | 第82-84页 |
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